Sacred Psychiatric Services ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://sacredpsychiatric.com or use our services, including how we communicate with you via phone and SMS in accordance with federal regulations such as the Telephone Consumer Protection Act (TCPA).

Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Date of birth
• Email address
• Phone number
• Mailing address
• Health insurance and billing details
• Medical history and treatment-related information

Non-Personal Information

• IP address
• Browser type and version
• Pages visited and time spent
• Referral URLs and device type
• Usage patterns and preferences

How We Use Your Information

We use your information to:

• Provide and manage psychiatric care
• Schedule and confirm appointments
• Communicate with you regarding your health and treatment
• Process billing and insurance claims
• Maintain medical records in compliance with healthcare regulations
• Improve website performance and user experience
• Comply with applicable laws and court orders

SMS and Voice Communication Consent

By providing your phone number, you consent to receive communications from Sacred
Psychiatric Services via phone and SMS, including appointment reminders, service updates,
and care coordination messages.

Required Disclosures:

• Active Consent Required: All forms that request your phone number include an unchecked checkbox, which you must actively select to consent to receiving voice and SMS communications.
• Voice & SMS Communication: You agree we may contact you using automated or manual systems for important health-related purposes.
• Message Frequency: You may receive up to 10 SMS messages per month, depending on your activity with us.
• Standard Rates Notice: Standard messaging and data rates may apply from your mobile carrier.
• Opt-Out Option: You may opt out of SMS at any time by replying "STOP".
• Help Keyword: If you need assistance, you can reply "HELP" for more information or contact instructions.

Disclosure of Your Information

We do not sell or rent your information. We may share it only in the following circumstances:

• With clinicians and providers involved in your care
• With insurance providers for claims processing
• To comply with legal or regulatory obligations
• To protect the health and safety of others or ourselves

Data Security

The security of Your Personal Data is important to Us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and collect analytics data. You can manage cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. We encourage you to review their privacy policies before submitting personal data.

Your Privacy Rights

You have the right to:

• Access and review your personal information
• Request corrections to your data
• Request the deletion of your information (subject to legal requirements)
• Withdraw consent for marketing or automated messages

To exercise your rights, please contact us directly (contact details below).

Children's Privacy

Our services are intended for individuals age 18 or older. We do not knowingly collect personal data from children under 13. If we learn we have collected data from a minor without parental consent, we will delete it promptly.

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in regulations or our practices. The revised policy will be posted on this page with a new effective date.

Contact Us

Sacred Psychiatric Services
San Diego, CA
Phone: (858) 251-7370
Email: [email protected]
Website: https://sacredpsychiatric.com

This Privacy Policy is designed to comply with applicable laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA). For more detailed information on HIPAA compliance, you may refer to resources such as the American Psychiatric Association's Privacy Policy.